Refund Policy

 Terms of Use & No Refund Policy

1. Access & Digital Delivery

All Sulene Serenity meditation packages are delivered digitally via secure streaming access. Once a purchase is completed, clients are granted password-protected entry to the purchased audio library. No physical products will be shipped.

2. One-Time Payment & Access

All package payments are one-time, upfront charges. There are no recurring fees, auto-renewals, or subscription obligations unless explicitly stated.

3. Strict No Refund Policy

Due to the digital nature of our products and immediate access granted after purchase, all sales are final. No refunds, exchanges, or cancellations will be provided under any circumstances. By completing your purchase, you agree to this policy.

4. Intellectual Property & Use Rights

All content is the exclusive property of Sulene Serenity. Clients are granted limited, non-transferable, streaming-only access for internal use within their business. Sharing, copying, downloading, or distributing any material—whether passwords, audio links, or full tracks is strictly prohibited and will result in revoked access without refund.

5. Security & Confidentiality

Each client receives a unique access code. Sharing this access with external parties, including clients, collaborators, or competitors, violates our terms and may result in suspension of access.